.svg)
How Can We Help ?
Here, you can find answers to our most frequently asked questions.If you prefer, you can contact us directly.
Book a Demo
General Questions
Does Ocbo take care of the transportation of the goods ?
.png){kind=icon}
Ocbo is purely a solution designed to streamline the entire bureaucratic process surrounding the creation of documents for international trade.
What kind of documents can I generate with Ocbo ?
Everything your business might need. Our software can automate the creation of commercial, customs, transport, etc documents. Furthermore, you can always request that we add a document to the platform if we don't already have it.
Can I use Ocbo to manage the documentation related to the transportation of hazardous materials ?
Yes, all shipments of hazardous materials and/or waste follow the following regulations :
- Basel Convention's decision on the Control of Transboundary Movements of Hazardous Wastes and their Disposal
- EU's EC Regulation Nº 1013/2006;
- OECD's Decision of the Council on the Control of Transboundary Movements of Wastes Destined for Recovery Operations (OECD/LEGAL/0266).
What regions can Ocbo serve ?
Ocbo is designed to serve any exporter/importer, regardless of their geographical location. If you require a specific document from a particular country or region, we can provide it as long as you give us at least 36 hours' notice.
Plans And Pricing
Is there a free trial ?
We offer a free trial period, so you can decide if Ocbo is the right solution for your business.
What is Ocbo's billing period ?
Ocbo's billing period is 28 calendar days. It's important to note that unused resources during a billing period do not accumulate to the next.
What flexibility does Ocbo offer ?
At Ocbo, we provide complete freedom to switch between monthly subscription plans. We understand that certain businesses may experience seasonality, and for this reason, we are committed to being as flexible as possible.
What happens if I exceed my monthly limit ?
If you exceed the limit offered by any of our monthly plans, you can upgrade to a higher plan to cover your business needs and, once those needs have passed, return to your original plan.
First Steps
How can I create an account on Ocbo ?
Signing up for Ocbo is very simple, you only need to follow this link and follow the indicated steps. It won't take you more than 2 minutes to complete the registration !
Do I have to choose a plan when I sign up ?
Yes, during your trial period you can choose the plan you prefer without any obligation. Just remember to change it before the start of the monthly billing period.
How do I change my account details ?
If for any reason your company or contact details change, you can update them from the "Profile" section within the Ocbo platform.
.png)
.png)
